[ellenmrozek@gmail.com]

Hello.

I’m currently running the Ashe theme and designing my pages using the Elementor plugin. I’m able to change the text color of my page titles in the plugin, but when I try to apply the changes, they don’t stick. After some Googling, I found this bit of troubleshooting on Elementor’s website:

This problem can also be due to a theme-related issue if it affects the typography only (font size, font height etc…). For instance, the CSS of a theme which overrides the one of Elementor. To be sure that it is a theme issue, switch to a default theme of WordPress such as Twenty Nineteen and if it solves the problem, contact the developers of your theme.

I switched themes to one of WordPress’s default themes, and the color of the header text on each of my pages showed up exactly like it was supposed to. Is there any way your developers can clear up this issue, or is there any other fix you’d recommend?

[vako]

Hi @ellenmrozek@gmail.com

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[ellenmrozek@gmail.com]

This reply has been marked as private.

[vako]

Hi @ellenmrozek@gmail.com

 

We added some custom CSS snippets to your website, please check if it works for you and let us know.

 

Kind Regards

[ellenmrozek@gmail.com]

This reply has been marked as private.

[vako]

Hi @ellenmrozek@gmail.com

 

We temporarily fixed the issue you had and working on the theme update to fix the issue you mentioned.

The topic is redirected to the developer’s board and they will contact you soon.

 

Kind regards

[Author]

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