[Anders Bischoff]

Hi.

I recently purchased Bard Pro, and it is working great so far. Except for a few small things I do not know how to fix.

The Featured Slider “Read more” button does not translate to my language (Danish)?

I have tried researching many ways to translate it, and i have tried with Loco translator, but without success – the line did simply not exist for translation.

I have the same issue for my post page, where “previous” (post) and “newer” (post). They does not translate, and are not to be located with Loco..

I hope someone can help me…

Regards. Anders B.

[vako]

Hi Andres,

 

At first, thank you for upgrading to the pro version.

1. Please share the text list you want ot be translated and their definitions on your preferred language, we will translate them instead of you.

2. In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Anders Bischoff]

This reply has been marked as private.

[vako]

Hi Andres,

 

We spent hours to translate strings, and finally found that changes has never been saved, please see the screenshot: https://nimb.ws/JZQOan it never ends.

1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch the which one was the source for the issue.

2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

3. If the instructions above cant help, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

 

 

Kind Regards

[Anders Bischoff]

Hi Vako.

It works!
Great – Thank you for your help.

Regards
Anders

[vako]

Feel free to contact us at any time, we are more than happy to help.

 

Kind Regards

[Author]

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