Picture size instagram widget footer/sidebar

This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago by vako.

Viewing 6 posts - 1 through 6 (of 6 total)

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May 18, 2021 at 1:25 am #61489

Ellinor Björk
Participant
Premium Member

Hi,

We’re having trouble with the picture sizes in the displayed instagram feed. We are using Smash Balloon plugin. We want the pictures shown in 1:1 ratio but they are now too high, both in the sidebar as well as the instagram widget. We’ve tried everything and would really appreciate your help.

Thanks in advance!

May 18, 2021 at 12:01 pm #61494

vako
Keymaster
Premium Member

Hi Ellinor,

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

May 18, 2021 at 4:28 pm #61499

Ellinor Björk
Participant
Premium Member

This reply has been marked as private.

May 18, 2021 at 5:20 pm #61500

Ellinor Björk
Participant
Premium Member

This reply has been marked as private.

May 18, 2021 at 5:22 pm #61501

vako
Keymaster
Premium Member

Hi Ellinor,

We checked your website and the Instagram feed looks the way it should, maybe we missed some part of the issue, to make it more clear please share screenshots of the issue.

To share screenshots, please try to use https://imgur.com/upload

Kind Regards

May 18, 2021 at 5:23 pm #61502

vako
Keymaster
Premium Member

We are glad that you were able to found out the solution by yourself.

Feel free to contact us at any time, we are more than happy to help.

Kind Regards
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