[tabor13780d]

Hi,

Our website is running great and we are loving it for how we have it set up but on the portfolio pages header there is a huge banner image that is blown up and I don’t know how to get rid of it, change size, or even change it.

thanks

[vako]

Hi @tabor13780d

 

At first, thank you for your response and for choosing our theme.

Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

 

Kind Regards

 

[tabor13780d]

The black lines are our logo defined somewhere on the  website. Under safe harbor animal rescue.https://media.discordapp.net/attachments/725008305059135498/725008317541253211/unknown.png?width=1317&height=677

 

 

 

[vako]

Hi @tabor13780d

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[tabor13780d]

This reply has been marked as private.

[vako]

Hi @tabor13780d

 

We checked your website and the options to change the header section on the portfolio page works fine, please navigate to Dashboard > Appearance > Customize > Page Header

Temporarily we turned it off.

 

Kind Regards

[Author]

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