[lau93ra]

In the last days the visuals of my site have reduced dramatically I´d like to know how can I solve this problem.  I’ve already updated the theme to the latest version. Thanks in advance

[vako]

Hi @lau93ra

 

 

At first, thank you for your response and for choosing our theme.

Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

To share the screenshots please try use https://imgur.com/upload

Waiting for your response.

 

Kind Regards

[lau93ra]

This reply has been marked as private.

[vako]

Hi @lau93ra

 

At first sorry for the late reply, we had holidays

I will redirect this topic to the developers and they will check.

 

Kind Regards

[lau93ra]

This reply has been marked as private.

[Nick]

Hi dear,

Nick is here from the Developer team, Google analytic related issue is not theme related, Google analytics code running independently from any theme.

Please try to remember what was your last changes and maybe this changes causing this issue.

Please share your website URL and I will check if GA code running well.

Kind Regards,

Nick

[lau93ra]

This reply has been marked as private.

[Nick]

Hi again, I have checked your site and GA code running OK, please see the screenshot image – check result of Tag analysis.

https://imgur.com/a/w31nzU5

So the issue you have is not the theme or google analytics related.

Kind Regards,

Nick

[Author]

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