Viewing 7 posts - 1 through 7 (of 7 total)
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  • #77277
    Jocelyn Ruggiero
    Participant
    Premium Member

    I’m having trouble disabling the featured slider on my homepage.

    Here’s what I’ve tried so far:

    In the Appearance > Customize settings, I’ve unchecked the box for the featured slider, but it still shows up on the homepage.

    I also set the number of slides to 0 (slides and slides to scroll), but the slider still remains visible.

    Is there another setting or step I might be missing to completely disable the featured slider? Thank you in advance!

    #77278
    Jocelyn Ruggiero
    Participant
    Premium Member

    SO sorry for the mess up above. I can;t seem to delete it. This is my question: I’m using the Bard Pro theme, and I’m having trouble disabling the featured slider on my homepage.

    Here’s what I’ve tried so far:

    In the Appearance > Customize settings, I’ve unchecked the box for the featured slider, but it still shows up on the homepage.

    I also set the number of slides to 0 (slides and slides to scroll), but the slider still remains visible.

    Is there another setting or step I might be missing to completely disable the featured slider? Thanks

    #77282
    vako
    Keymaster
    Premium Member

    Hi Jocelyn,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    #77283
    Jocelyn Ruggiero
    Participant
    Premium Member
    This reply has been marked as private.
    #77284
    vako
    Keymaster
    Premium Member

    Hi Jocelyn,

    Thank you for sharing the login URL so we could take a closer look at your website.

     

    After checking, we can confirm that the featured slider currently showing on your homepage is not part of the theme’s built-in slider. It appears to be coming from Beaver Builder and Elementor, which you are using on the site.

    This means the slider is being generated by those page builder plugins rather than the theme itself.

     

    Best regards

     

    #77292
    Jocelyn Ruggiero
    Participant
    Premium Member
    This reply has been marked as private.
    #77293
    vako
    Keymaster
    Premium Member

    Hi Jocelyn,

     

    No worries at all — it happens more often than you think! We’re just glad the issue is sorted out and everything is working fine now.

    If you have any other questions along the way, feel free to reach out anytime.

     

    Best regards

Viewing 7 posts - 1 through 7 (of 7 total)
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