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  • #64544
    Ken
    Participant
    Premium Member

    Hi guys
    The Bard Pro theme at my company website (www.storyloft.dk) can’t update from version 2.6.7 to 2.6.8.
    It continues to say, that I’m running 2.6.7 even though I’ve apparently successfully updated to 2.6.8 several times now. Have you experienced this problem with other sites too? And if so, what is the solution?

    /Ken
    StoryLoft

    #64547
    vako
    Keymaster
    Premium Member

    Hi Ken,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #64562
    Ken
    Participant
    Premium Member
    This reply has been marked as private.
    #64565
    vako
    Keymaster
    Premium Member

     

    We are glad that you were able to found out the solution by yourself.

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

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