[naomipsalm77]

I just downloaded Bard and began customizing last night with no problems.  Then when I tried to change a color, I received the following error message:Looks like something’s gone wrong. Wait a couple seconds, and then try again.

I have refreshed my browser, restarted the browser, cleared the cache, etc.  I can no longer make any customizations to the theme.  Each time I try, I receive the same error message.

Thanks!

[vako]

Hi @naomipsalm77

 

At first, thank you for your response and for choosing our theme.

1. The reason for the issue is can be your installed plugins, please deactivate them one by one and you will able to catch which one was the source for the issue.

 

2. If you don’t want to lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

 

Kind Regards

[naomipsalm77]

Thanks! I’ll try that!

[vako]

 

You are welcome. Feel free to contact us anytime.

 

Kind Regards

[Author]

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