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  • September 22, 2022 at 12:23 pm #70041
    Simone Segalin
    Participant
    Premium Member

    Hi,

    I have a little problem with bard pro theme for wordpress.
    I have tryed to switched off all plugins and when I active “woocommerce” with Bard pro theme some images disappear.
    Could be a bug? Could you help me?
    My website is http://www.mastrosegalin.it

    September 23, 2022 at 12:09 am #70044
    vako
    Keymaster
    Premium Member

    Hi Simone,

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

     

    September 23, 2022 at 12:47 pm #70048
    Simone Segalin
    Participant
    Premium Member
    This reply has been marked as private.
    September 28, 2022 at 4:21 pm #70074
    vako
    Keymaster
    Premium Member

    Hi Simone,

     

    Sorry for the late reply we were off for a while.

    We answered you via email address, your case is already sent to the dev team an is under investigation.

     

    Kind Regards

     

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