Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • December 23, 2021 at 10:47 pm #67276
    Vicky Robertson
    Participant
    Premium Member

    Hello

    I have installed the Woocommerce breadcrumbs plugin and enabled it in settings but I am not seeing any breadcrumbs in my shop.

    Any ideas why?

    Many thanks.

    December 24, 2021 at 11:22 am #67278
    vako
    Keymaster
    Premium Member

    Hi Vicky,

     

    At first, thank you for choosing our theme and service.

    Please contact the plugins support team and ask them to check for the issue, please let us know their reply too.

     

    Kind Regards

    December 28, 2021 at 1:23 pm #67311
    Vicky Robertson
    Participant
    Premium Member

    Thanks for this. I have done that and it seems it’s a formatting issue. I need to be able to move down the placement of the images and text to allow the breadcrumbs to be seen. Can you advise?

    Many thanks.

    December 28, 2021 at 4:45 pm #67314
    vako
    Keymaster
    Premium Member

    Hi Vicky,

     

    Please share your website URL and we will check for possible solutions.

     

    Kind Regards

     

    December 28, 2021 at 6:51 pm #67316
    Vicky Robertson
    Participant
    Premium Member

    Thank you. It is collect.thelittlebakeryofhappiness.co.uk

    I have managed to move down the image and text but still no breadcrumbs. I’m at a loss!

    December 29, 2021 at 11:37 am #67322
    vako
    Keymaster
    Premium Member

    Hi Vicky,

     

    We debugged your webiste and still can’t see any bread crumbs to be presented.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    January 7, 2022 at 5:20 pm #67443
    Vicky Robertson
    Participant
    Premium Member
    This reply has been marked as private.
    January 7, 2022 at 6:44 pm #67447
    vako
    Keymaster
    Premium Member

    Hi Vicky,

     

    Please contact our support team via this email address: info.wproyal@gmail.com

     

    Kind Regards

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