• This topic has 5 replies, 2 voices, and was last updated 4 years ago by vako.
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  • April 30, 2021 at 3:06 pm #61229
    Paige Yin
    Participant
    Premium Member

    Hi, I’m having an issue with the image size under Featured Slide, they are not even. I’ve downloaded Ajax Thumbnail Resize Plugin, but it seems to have worked on my posts but not the slider. Please help!

    Website: https://hpj.mur.mybluehost.me/

    April 30, 2021 at 9:54 pm #61231
    vako
    Keymaster
    Premium Member

    Hi Paige,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    May 1, 2021 at 8:01 am #61233
    Paige Yin
    Participant
    Premium Member
    This reply has been marked as private.
    May 3, 2021 at 11:09 am #61246
    vako
    Keymaster
    Premium Member

    Hi Paige,

     

    At first, sorry for the late reply, we had holidays.

    Our developers investigated the issue and seem that we have some minor bug in the theme’s codes, we need few days to fix it, theme update will fix the issue, our apologies for the inconvenience and thank you for your patience.

     

    Kind Regards

    May 3, 2021 at 2:43 pm #61255
    Paige Yin
    Participant
    Premium Member

    It’s okay, I hope everyone had a good rest.

    Looking forward to the theme’s updates <3

    May 3, 2021 at 7:00 pm #61260
    vako
    Keymaster
    Premium Member

    Hi Paige,

     

    We appreciate your understanding, we will do our best to fix the issue in the shortest time.

     

    Kind Regards

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