IMAGE LOGO Layout - WP Royal Themes

This topic has 9 replies, 3 voices, and was last updated 4 years, 4 months ago by Duke.

Viewing 10 posts - 1 through 10 (of 10 total)

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November 29, 2020 at 9:31 pm #57179

Malgorzata Slusarek
Participant
Premium Member

Hello,

Recently, I remarked that my header logo is in the middle/center, but moved to the right. I didn’t do anything, hence I think that it has changed after the update of the theme. Could you please help me? I have tried to customize it in CSS, but the command “.header-image-logo” doesn’t work. Please check under the link the problem which I described.
https://snipboard.io/H80XJc.jpg

Thanks in advance for your support.

Br, Gosia

November 30, 2020 at 12:18 pm #57190

vako
Keymaster
Premium Member

Hi Gosia,

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

November 30, 2020 at 12:29 pm #57192

Malgorzata Slusarek
Participant
Premium Member

This reply has been marked as private.

November 30, 2020 at 12:43 pm #57193

vako
Keymaster
Premium Member

Hi Gosia,

I will redirect this email to the developer’s board and they will check for the issue, please font change the login URL until we are working on the issue.

Kind Regards

December 1, 2020 at 6:43 pm #57219

vako
Keymaster
Premium Member

Hi Gosia,

We checked your website today and can’t find the same issue as it was a day ago, here is the screenshot from our end: https://nimb.ws/8GPbxg

Kind Regards

December 1, 2020 at 8:16 pm #57224

Malgorzata Slusarek
Participant
Premium Member

Hi again,

Did you check with different screens? I still have the logo on the right side 🙁
https://snipboard.io/x25bmU.jpg
Could you maybe advice what I should check? I don’t have anything in cc realated to logo, hence from the issue didn’t arise from me.

BR, Gosia

December 2, 2020 at 11:42 am #57229

vako
Keymaster
Premium Member

Hi Gosia,

The issue can be related to your caching plugins if you are using this kind of 3rd party plugin.

We find out that logo appears on the tight side when you are logged in as admin, for the users how only can see the website from the front and, the logo appears in the centre, please check your website as a user and share screenshots on your end.

Kind Regards

December 2, 2020 at 1:28 pm #57239

Malgorzata Slusarek
Participant
Premium Member

Hi again,

I remarked that my main page have two different versions…

When I firstly open my website the logo is in the center but without sliders- the same screen as you had. When I refresh or click enter again to load a page logo changes position and slider appears.

https://snipboard.io/hfeO2v.jpg

But when I move a little bit down, my logo goes to the left 🙁

https://snipboard.io/ILE6TY.jpg

Br,Gosia

December 2, 2020 at 7:45 pm #57243

vako
Keymaster
Premium Member

Hi Gosia,

I will redirect this topic to the developer’s board and they will contact you.

Kind Regards

December 4, 2020 at 10:02 am #57276

Duke
Keymaster
WP Royal Team

Hi,

I’m sorry but I can’t reproduce the issue the way you are telling us. Please check on other devices maybe something is wrong with your browser. Also, try disabling all plugins one by one from your dashboard and also removing ALL extra CSS snippets you’ve added.

Kind Regards
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