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  • November 26, 2020 at 8:42 am #57115
    Tina
    Participant
    Premium Member

    Hi,

    I’m attaching the link with the image. Please help – how to update Bard Pro?

    https://drive.google.com/file/d/1ZJYLLWwr8ujg0ss8L8X_hHc7rUZpVXxX/view?usp=sharing

    Must I switch to Bard Pro, click update, then switch back to child theme? Will changes in header.php and functions.php be lost? (I was making the changes in the Bard Pro Child Theme).

    Thank you for your answer! 🙂

    November 26, 2020 at 10:29 am #57123
    vako
    Keymaster
    Premium Member

    Hi Tina,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    November 26, 2020 at 8:19 pm #57135
    Tina
    Participant
    Premium Member
    This reply has been marked as private.
    November 27, 2020 at 11:03 am #57137
    vako
    Keymaster
    Premium Member

    Hi Tina,

     

    It’s all sorted now, please check and let us know the results.

     

    Kind Regards

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