Forum Replies Created
-
AuthorPosts
-
We are more than happy to hear that it worked for you.
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
Hi Evan,
Done, please check and let us know if you need any further assistance.
Kind Regards
Hi Advait,
Done, please check and let us know if you need any further help.
Kind Regards
Hi Advait,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Evan,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi,
Done, please check and let us know. Please keep in mind that if you want to add Menu links in the footer section, you need to navigate to Dashboard > Appearance > Customize > Menus > Footer Menu and add created pages, posts or even custom menu items there.
Kind Regards
Hi,
Your website requested login details in the Window prompt reply, please check the screenshot: https://prnt.sc/ofH9yGkEYipp
Kind Regards
Hi,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Sarah,
Thank you for your cooperation. We’ve initiated the investigation process based on the provided login details.
We found out that none of the blog posts that you currently have on the website have the Featured Image uploaded, please check screenshot: https://prnt.sc/YE5y1wuyl-6w
If you want to display the images on the blog greed, please attach featured images to the blog posts.
Kind Regards
Hi Nicola,
Please be sure our support team will contact you ASAP.
Kind Regards
February 26, 2024 at 10:15 pm in reply to: featured slider: pause button and keyboard navigation #74794Hi Esther,
Sorry for the late reply we have been on holidays
I regret to inform you that the requested options are unavailable in our theme. However, you can achieve similar functionality using third-party plugins available in the WordPress repository.
Kind Regards
February 24, 2024 at 9:48 pm in reply to: featured slider: pause button and keyboard navigation #74790Hi Esther,
At first, thank you for choosing our theme and service.
To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.
Once we have this information, we’ll be better equipped to identify the issue and provide a solution.
Kind Regards
Hi Nicola,
In this case please send the screenshot to this email address: info.wproyal@gmail.com
Please also include the URL of this thread in your email.
Kind Regards
February 24, 2024 at 9:45 pm in reply to: Event Calendar – Change the Widget Background or Text color #74788Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
You are most welcome!
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
-
AuthorPosts