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Viewing 15 posts - 3,721 through 3,735 (of 3,818 total)
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  • vako
    Keymaster
    WP Royal Team

    Hi Georg,

     

    At first sorry for the late reply

    We made some kind of changes to fix your issue, the first image was too small was causing the issue, please check and let me know if it works for you.

    Please see the screenshot.

     

    Kind Regards

    vako
    Keymaster
    WP Royal Team

    Hi #dandelionfair

     

    At first, thank you for your response.

    With the free version of the theme, you cant manage the shop page item count, it’s a Pro feature.

     

    kind Regards

    in reply to: Footer Widgets – Alignment #35022
    vako
    Keymaster
    WP Royal Team

    Hi #agustinasfernandez

     

    It sounds weird. Please share your website URL/Username/Password and we will check. Make sure to mark your reply as Private to hide it from the public.

     

    Kind Regards

    in reply to: Header doesn't change #35003
    vako
    Keymaster
    WP Royal Team

    You are welcome. Feel free to contact us anytime.

     

     

     

    Kind Regards

    in reply to: Tiled Circle Gallery #35002
    vako
    Keymaster
    WP Royal Team

    Hi #yourtriphere

     

    Please contact the Jetpack support team and they will take a look, as we cant provide support to the 3rd party plugins related issues.

     

    Kind Regards

    vako
    Keymaster
    WP Royal Team

    Hi #jimmytime

     

    To detect the issue with the social media icons first you should exclude the fault of the installed plugins, please deactivate them all one by one and if the issue still will be presented please contact us and we will take a look again.

    We don’t have permission to deactivate or activate any kind of plugins or change anything on your website, in case you give us permission we will do it by ourselves.

    Waiting for your response.

     

     

    Kind Regards

    in reply to: How do I reduce the size of the featured image #35000
    vako
    Keymaster
    WP Royal Team

    Hi #R1n1Bs

     

    Please try to use some other 3rd party plugins to rebuild your  thumbnails for example “Ajax Thumbnail Rebuild”

     

    Kind Regards

    vako
    Keymaster
    WP Royal Team

    Hi Georg,

     

    Our developers are working around this issue, we will respond to you with new updates.

     

    Kind Regards and thank you for your patience

    in reply to: Tiled Circle Gallery #34953
    vako
    Keymaster
    WP Royal Team

    Hi #yourtriphere

     

    At first sorry for the late reply

    If you are using the Jetpack provided Tiled Galleries, please read this topic maybe you can find some helpful info here.

     

    Kind Regards

    in reply to: Header doesn't change #34952
    vako
    Keymaster
    WP Royal Team

    Hi #yourtriphere

     

    At first sorry for the late reply

    1. Please make sure that you are publishing your changes instead to save them as a draft. Please see the screenshot.

    2. Unfortunately, it’s not possible to use different headers on current pages in the free version of the theme as its a pro feature.

     

     

    Kind Regards

     

    in reply to: Portfolio in Widgets #34917
    vako
    Keymaster
    WP Royal Team

    Hi Christian,

     

    Unfortunately, it is not possible with the theme options, please try to use some other 3rd part plugins for this.

     

    Kind Regards

    in reply to: Resizing header image #34905
    vako
    Keymaster
    WP Royal Team

    Hi Jess,

     

    Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

    As usual, it should be responsive, can you please also share your website URL and we will check.

     

    Kind Regards

    in reply to: How do you remove the featured image from a post? #34904
    vako
    Keymaster
    WP Royal Team

    Hi Jess,

     

    Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

     

    Kind Regards

    in reply to: Remove continue reading after first post #34869
    vako
    Keymaster
    WP Royal Team

    Hi # kristy1620

     

    We added some CSS snippets to your website to remove the requested sections, please check and let me know if it works for you.

     

    Kind Regards

    in reply to: Theme not allowing customization #34868
    vako
    Keymaster
    WP Royal Team

    Hi #reesespeaks

     

    You are running the theme Blossom Chic, we need your permission to activate Ashe and check for the issue.

     

    Kind Regards

Viewing 15 posts - 3,721 through 3,735 (of 3,818 total)