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Viewing 15 posts - 3,706 through 3,720 (of 4,092 total)
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  • in reply to: New posts aren't showing up on my homepage #40022
    vako
    Keymaster
    WP Royal Team

    Hi #laurapeters24

     

    We checked your website almost on all kind of mobile devices and can’t get the same issue as you described, the post you released 14 hours ago appears first, Please see the screenshot.

    Can you please share the device name and the mobile web browser you have an issue with.

     

    Kind Regards

    in reply to: Slow after install #40016
    vako
    Keymaster
    WP Royal Team
    This reply has been marked as private.
    in reply to: Help with header image #40015
    vako
    Keymaster
    WP Royal Team

    Hi #jennib12,

     

    Please navigate to Dashboard > Appearance > Customize > Aditional CSS and following snippet:

    .entry-header {
    height: 360px !important;
    background-repeat: no-repeat !important;
    }
    @media screen and (max-width: 980px) {
    .entry-header {
    height: 300px !important;
    -webkit-background-size: cover !important;
    background-size: cover !important;
    }
    }
    @media screen and (max-width: 880px) {
    .entry-header {
    height: 200px !important;
    }
    }
    @media screen and (max-width: 690px) {
    .entry-header {
    height: 170px !important;
    }
    }

     

    Kind Regards

    in reply to: Slow after install #40012
    vako
    Keymaster
    WP Royal Team

    Hi #prettypies

     

    At first, thank you for your response and for choosing our theme.

    In order to assist you we need to check your site backend, please send us your website URL/USERNAME/PASSWORD.

     

    Make sure to mark your reply as Private to hide it from the public.

     

    Kind Regards

    in reply to: New posts aren't showing up on my homepage #39982
    vako
    Keymaster
    WP Royal Team

    Hi #laurapeters24

     

    At first, thank you for your response and for choosing our theme.

    In order to assist you we need to check your site backend, please send us your website URL/USERNAME/PASSWORD.

     

    Make sure to mark your reply as Private to hide it from the public.

     

    Kind Regards

    in reply to: Help with header image #39975
    vako
    Keymaster
    WP Royal Team

    Hi #jennib12,

     

    At first, thank you for your response and for choosing our theme.

    Please share your website URL and we will check for the possible solutions.

     

    Kind Regards, Vako

    in reply to: Drop down menu #39916
    vako
    Keymaster
    WP Royal Team

    Hi #Northerngirlwanderings

     

    At first, thank you for your response and for choosing our theme.

     

    Can you please describe your issue more detailed? Can you please share the direct link to page the issue appears? Screenshots will be much appreciated to better understand the issue.

     

    Kind Regards

    in reply to: Top Menu Disappears on Mobile #39857
    vako
    Keymaster
    WP Royal Team

     

    You are welcome. Feel free to contact us anytime.

     

    Kind Regards

    in reply to: Top Menu Disappears on Mobile #39834
    vako
    Keymaster
    WP Royal Team

    Hi #CFD

     

    At first, thank you for your response and for choosing our theme.

    Actually it works great and should work in this way if you want to have the top menu elements on the mobile menus, please navigate to Dashboard > Appearance > Customize > Responsive and check the option “Merge Top and Main Menus”

     

    Kind Regards

    in reply to: INCOMPATIBILIDAD CON ELEMENTOR PRO? #39811
    vako
    Keymaster
    WP Royal Team

    Hi Zack,

     

    At first, thank you for your response and for choosing our theme.

    Please share all your questions and issue in English please, we tried to translate your topic with the Google translate but seems that some parts were translated incorrectly.

    Waiting for your response.

     

    Kind Regards

    vako
    Keymaster
    WP Royal Team

     

    You are welcome. Feel free to contact us anytime.

     

    Kind Regards

    in reply to: Hide featured image when entering to read the post #39734
    vako
    Keymaster
    WP Royal Team

    Hi Alba,

     

    At first, thank you for your response and for choosing our theme.

    Unfortunately, it’s not possible in the free version of the theme as its a pro feature.

     

    Kind Regards

    in reply to: Option du thème #39719
    vako
    Keymaster
    WP Royal Team

    Hi #Marmotte28

     

    Can you please share the screenshot of the issue? To share the screenshots please try to use imgur.com

     

    Kind Regards

    in reply to: Option du thème #39709
    vako
    Keymaster
    WP Royal Team

    Hi #Marmotte28

     

    At first, thank you for your response and for choosing our theme.

    Please share all your issue and question in English please, we translated your email with the Google translate but not sure it was correct.

     

    Kind Regards

     

    in reply to: Logo positioning #39680
    vako
    Keymaster
    WP Royal Team

    You are welcome. Feel free to contact us anytime.

     

     

     

    Kind Regards

Viewing 15 posts - 3,706 through 3,720 (of 4,092 total)