- This topic has 55 replies, 2 voices, and was last updated 4 months, 1 week ago by
vako.
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February 14, 2021 at 5:39 pm #59991
Hello Team,
after the last update I have a translation error. The heading “Leave a comment”, the caption “Comment” and the button “Post comment” are not translated into German. I tried to correct it with Loco Translate, but it is not accepted.
My installation:
Wordpress 5.6.1
Woocommerce 5.0.0
Ashe Pro 3.6.3Can you help me, please?
Kind regards,
Maja
February 15, 2021 at 12:03 pm #60003Hi Maja,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
February 15, 2021 at 1:46 pm #60011This reply has been marked as private.February 16, 2021 at 12:30 am #60029Hi Team,
I was able to solve the phenomenon by recreating the language file in Loco Translate.
I will now disable the temporary login again.
Many greetings
Maja
February 16, 2021 at 1:06 pm #60036We are glad that you were able to found out the solution by yourself.
Feel free to contact us at any time, we are more than happy to help.
Kind Regards
February 18, 2021 at 3:07 pm #60065We also have the same comments translation issues as Maja, in our case with respect to the Dutch language. Can you please take a look? I will send you a temporary login in the next post, privately.
Thanks in advance!
Grtz Erik-Jan
February 18, 2021 at 3:16 pm #60066Strange, when I try to post the temporary link as private, I get the following error:
ERROR: Slow down; you move too fast.
Any clues?
Grtz Erik-Jan
February 18, 2021 at 4:18 pm #60068Hi Erik,
Seems that our security system determined your actions as a danger, please share login URL via this email address: info.wproyal@gmail.com and please also attach texts which you want to be translated and their definitions in your preferred language.
Kind Regards
February 18, 2021 at 10:21 pm #60072Login mailed to <span style=”color: #4f4f4f; font-family: Poppins, Helvetica, Arial, Verdana, sans-serif; font-size: 14px;”> info.wproyal@gmail.com</span>
Grtz Erik-Jan
February 19, 2021 at 12:20 pm #60080Hi Erik,
Our support team will contact you as soon as possible.
Kind Regards
February 28, 2021 at 11:43 am #60278Hi,
same issues here using Loco Translate and Polylang, suddenly the comment area is English…
Maja – can you share what you have done exactly?
Brgds
Mirko
March 1, 2021 at 11:43 am #60291Hi Mirko,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
March 2, 2021 at 9:35 am #60305This reply has been marked as private.March 2, 2021 at 10:56 am #60309Hi Mirko,
The whole website is in English, please tell us in which language change the comment area strings and also please share definitions of the texts you want to be replaced.
Kind Regards
March 2, 2021 at 11:28 am #60310This reply has been marked as private. -
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