[Maja]

Hello Team,

after the last update I have a translation error. The heading “Leave a comment”, the caption “Comment” and the button “Post comment” are not translated into German. I tried to correct it with Loco Translate, but it is not accepted.

My installation:
Wordpress 5.6.1
Woocommerce 5.0.0
Ashe Pro 3.6.3

Can you help me, please?

Kind regards,

Maja

[vako]

Hi Maja,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Maja]

This reply has been marked as private.

[Maja]

Hi Team,

I was able to solve the phenomenon by recreating the language file in Loco Translate.

I will now disable the temporary login again.

Many greetings

Maja

[vako]

We are glad that you were able to found out the solution by yourself.

Feel free to contact us at any time, we are more than happy to help.

 

Kind Regards

[H.J. Vriens]

We also have the same comments translation issues as Maja, in our case with respect to the Dutch language. Can you please take a look? I will send you a temporary login in the next post, privately.

Thanks in advance!

Grtz Erik-Jan

[H.J. Vriens]

Strange, when I try to post the temporary link as private, I get the following error:

ERROR: Slow down; you move too fast.

Any clues?

Grtz Erik-Jan

[vako]

Hi Erik,

 

Seems that our security system determined your actions as a danger, please share login URL via this email address: info.wproyal@gmail.com and please also attach texts which you want to be translated and their definitions in your preferred language.

 

Kind Regards

[H.J. Vriens]

Login mailed to <span style=”color: #4f4f4f; font-family: Poppins, Helvetica, Arial, Verdana, sans-serif; font-size: 14px;”> info.wproyal@gmail.com</span>

Grtz Erik-Jan

[vako]

Hi Erik,

 

Our support team will contact you as soon as possible.

 

Kind Regards

[Mirko]

Hi,

same issues here using Loco Translate and Polylang, suddenly the comment area is English…

Maja – can you share what you have done exactly?

Brgds

Mirko

[vako]

Hi Mirko,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Mirko]

This reply has been marked as private.

[vako]

Hi Mirko,

 

The whole website is in English, please tell us in which language change the comment area strings and also please share definitions of the texts you want to be replaced.

 

Kind Regards

[Mirko]

This reply has been marked as private.

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