• This topic has 11 replies, 3 voices, and was last updated 2 years ago by vako.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • February 20, 2021 at 8:17 am #60097
    Dagmar
    Participant
    Premium Member

    Hello!

    Sorry for my English. I hope, you’ll understand me. I have this warning in my website:

    Warning: A non-numeric value encountered in /web/ htdocs5/hradusecz/home/www/wp-content/themes/ashe-pro-premium/inc/customizer/dynamic-css.php on line 552

    Is displayed on the home page 6 times. What can i do about it?

    Thank you very much for your answer.

    Dagmar

    February 20, 2021 at 1:29 pm #60105
    vako
    Keymaster
    WP Royal Team

    Hi Dagmar,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    February 20, 2021 at 7:33 pm #60117
    Dagmar
    Participant
    Premium Member
    This reply has been marked as private.
    February 22, 2021 at 11:58 am #60131
    vako
    Keymaster
    WP Royal Team

    Hi Dagmar,

     

    At first, sorry for the late reply, we had holidays.

    1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch which one was the source for the issue.

    2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

     

    Kind Regards

    February 22, 2021 at 9:24 pm #60154
    Dagmar
    Participant
    Premium Member
    This reply has been marked as private.
    February 23, 2021 at 1:52 pm #60167
    vako
    Keymaster
    WP Royal Team

    Hi Dagmar,

     

    I will redirect this topic to the developer’s board and they will contact you.

     

    Kind Regards

     

    February 23, 2021 at 8:08 pm #60179
    Dagmar
    Participant
    Premium Member

    Thank you. 🙂

    March 2, 2021 at 1:58 pm #60311
    Nick
    Keymaster
    WP Royal Team

    Hi Dagmar,

    Nick is here from the DEV team, sorry for the delay, the link you have provided to access the site backend has expired, can you please generate a new one and send it again?

    Kind Regards,

    Nick

    March 2, 2021 at 2:37 pm #60314
    Dagmar
    Participant
    Premium Member

    Hi Nick,

    thank you for message. My website don’t notify about fault anymore. Should I generate new access?

    Kind Regards,

    Dagmar

     

     

    March 2, 2021 at 3:04 pm #60315
    Nick
    Keymaster
    WP Royal Team

    Nope, it might be a temporary server-related issue that was causing this and now it is fine, nothing to worry about.

     

    March 2, 2021 at 3:28 pm #60316
    Dagmar
    Participant
    Premium Member

    OK. Thank you. 🙂

    March 4, 2021 at 1:16 pm #60325
    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.