Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 13, 2021 at 1:22 am #57921
    Chelsey Patterson
    Participant
    Premium Member

    I’m having trouble with the social media icons not working on the top bar on mobile view. I read that the top bar doesn’t work on mobile so I merged my menu’s together to go around that issue but is there anyway to turn off the social media icons only on mobile view that show at the top of my header that don’t work when you click on them? Or is there a way to fix the top bar so the social media icons do still link?

    site is http://www.livingingrayscale.com

    January 13, 2021 at 12:15 pm #57933
    vako
    Keymaster
    WP Royal Team

    Hi Chelsey,

     

    Can you please describe the issue you have more detailed? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.

    To share screenshots, please try to use https://imgur.com/upload

     

    Kind Regards

    January 13, 2021 at 6:08 pm #57938
    Chelsey Patterson
    Participant
    Premium Member

    Here is a screenshot

    View post on imgur.com

    The social media icons at the top don’t work on mobile view. I read on here that the top bar doesn’t work on mobile (I have a small menu and social media icons in the top bar on desktop) so I’m trying to figure out how to hide these icons on mobile or somehow make them useful. Right now if you try to click on them it clicks on the image which links back to the home page. Is there anyway to turn off the top bar completely for just mobile if it doesn’t work anyway?

    January 13, 2021 at 6:49 pm #57942
    vako
    Keymaster
    WP Royal Team

    Hi Chelsey,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    January 13, 2021 at 7:40 pm #57943
    Chelsey Patterson
    Participant
    Premium Member
    This reply has been marked as private.
    January 14, 2021 at 11:48 am #57950
    vako
    Keymaster
    WP Royal Team

    Hi Chelsey,

     

    We added custom CSS snippet to fix the issue, please check and let us know if it works for you too.

     

    Kind Regards

    January 14, 2021 at 5:47 pm #57959
    Chelsey Patterson
    Participant
    Premium Member
    This reply has been marked as private.
    January 14, 2021 at 6:11 pm #57961
    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

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