[Melissa Noonan]

Looking for help to troubleshoot an issue with Ashe theme – sidebar widget is not displaying images and URLs.

[vako]

Hi Melissa,

 

At first, thank you for choosing our theme and service.

Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

 

Kind Regards

[Melissa Noonan]

From Old Suitcase to Bar Cart: an Easy Transformation

 

On the blog pages, we are using the sidebar widget (promo box) to display an advertisement. Unfortunately, the URL and Image are both not showing even though we’ve populated these fields on the form.

[vako]

Hi Melissa,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Melissa Noonan]

This reply has been marked as private.

[vako]

Hi Melissa,

 

We need generated login URL you get from the plugin to access your website.

 

Kind Regards

[Author]

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