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  • January 31, 2021 at 12:18 am #58480
    Jim
    Participant
    Premium Member

    on 2020-10-28 I upgraded to Ashe Pro. Now I’m being told I need to upgrade again and it’s been only 3 months.

    I thought it was a lifetime one-off upgrade. This is what the current request says (one time) – why am I being told I need to upgrade again? What happened to my license?

    I also used the Contact link but thought I would post here as well. Any help is appreciated.

    Thanks

    February 1, 2021 at 11:57 am #58490
    vako
    Keymaster
    WP Royal Team

    Hi Jim,

     

    The notices you mentioned in the most case appear when a user purchased a theme but have not activated license key yet, please make sure that your purchased license key is already active on your website.

     

    Kind Regards

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