[Spas Spasov]

Hello,

We are using Ashe Pro at 4 sites. There are two domains that probably look identical to the license engine and sometimes, like as this morning, we are receiving the following message at the frontend of the sites: Theme License is not active! Please Activate it now to get started or if you don’t have one – Buy it now.

The URLs of these sites are https://itfes.tech and https://itfes.org.

Today I made a survey and found these two sites have the same “Site ID”, “Public Key” and “Secret Key” data. Probably this is the cause of the license mismatch.

So my question is: Is there a way to change in someway the “Site ID”, “Public Key” and “Secret Key” data for one of these sites?

Regards,

Spas Spasov

[vako]

Hi Spas,

 

At first, thank you for choosing our theme and service.

I will redirect this topic to the developer’s board and they will contact you.

 

Kind Regards

[Nick]

Hi :),

Nick is here from the DEV team,

First of all sorry for the delay, can you please share your name surname and email of your account, and I will check it and give you the best answer. (mark post as private to hide it from public)

Kind Regards,

Nick

[Spas Spasov]

This reply has been marked as private.

[Nick]

Hi again,

please provide access to both sites where you have these issues and I will check for issues from the backend, from the account info I see that everything is ok, maybe there are some technical issues and I will check them.

Kind Regards,

Nick

[Author]

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