[Angela Pratt]

Normally, in WP, you can choose whether or not to have comments turned on with posts AND pages. Your theme has removed this.

WE NEED THAT OPTION.

Please advise.

Angela and Ted

[vako]

Hi Angela,

 

To turn off the comment section on the single post page, please navigate to Dashboard > Appearance > Customize > Single Post > Post Footer and turn off the option “Show Comments Area”

 

Kind Regards

[Angela Pratt]

Yes, I did that and it did not work. The Bio page still has comments. SEE IMGUR.

WHY did you remove the OPTION to have comments ON or OFF? That is completely unnecessary and overrides standard WP protocols!! What if we don’t want a particular POST to not have comments? Can’t do it, it’s all or nothing. That is really a dumb thing to turn off. All that code to do something that didn’t need to be “fixed”. UGH.

View post on imgur.com

Please do something about this in an update. It is extremely annoying.

[Angela Pratt]

Made a fresh page and that fixed it. BUT I’d STILL like to have the option BY PAGE OR POST, not universal.

TIA

Angela

[vako]

Hi Angela,

 

At first, sorry for the late reply, we had holidays.

Actually, we have not removed the comment section from the pages, on our test servers we checked and the options still appear under Dashboard > Pages > Edit Page > Discussion, please check the screenshot: https://nimb.ws/Ylwjrc

If those options are disabled on your side, in order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Angela Pratt]

I’m not sure which version of WP you are using, but it looks like WP.com? My edit page is 100% different. I am using WP installed on MY server, not hosted by WP.

See imgur: https://imgur.com/a/E93kwXb

HOWEVER, I did see that discussion was turned OFF by default in the screen options in this theme. THAT is the issue.

So, I figured this one out, too.

Thanks for your help! Hope you had a nice holiday!

Angela

[vako]

Feel free to contact us at any time, we are more than happy to help.

 

Kind Regards

[Author]

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