[filip -dunajewski]

Hey,

I am trying to transfer my site blog.dunajewski.pl to dunajewski.pl, which means transfering from Ashe Free to Ashe Pro. I’ve got a problem with top containing links to my socials.

On free version it works great on all devices, while on Pro when you switch to tablet or phone mode there is like half a screen on white free space between socials icons and navigation bar with menu. How to solve that?

 

Thanks in advance for help,

Filip

[vako]

Hi Filip,

 

At first, thank you for upgrading to the pro version.

Can you please describe the issue you have more detailed? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.

 

Kind Regards

[filip -dunajewski]

Thanks for your response.

I want to use top menu only on my site, and from header section all I wanted to have were socials icons. Just like on the photo down there:

It worked well like this on my previous page using free version of Ashe (www.blog.dunajewski.pl) but on new page built on Ashe PRO, there is a problem with scaling when using tablet/phone, please see the photo below:

I’d like to get rid of this excess white space with X drawn. On free version, theme did it for me, but on pro version there is an issue I don’t see a solution in customization for.

I hope, the issue is understandable now. 🙂

[filip -dunajewski]

Somehow cannot upload screenshots. Please, open the website http://www.dunajewski.pl and see how, when zooming in/opening on a phone device, suddenly between top social icons and top menu a big blank space appears.

[vako]

Hi Filip,

 

For some reasons the header section still appears on the mobile screens, we need to access your website back and to check for the issue.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[filip -dunajewski]

Hey, sorry for long inactivity. I have managed out how to upload these screenshots.

As you see, the top header is slim is 1st link [desktop view], but it stretches without sense on 2nd link [mobile device].

https://dunajewski.pl/wp-content/uploads/2021/01/x001.png

https://dunajewski.pl/wp-content/uploads/2021/01/x002.jpg

Please, help. 🙂

[vako]

Hi Filip,

 

1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch the which one was the source for the issue.

2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

3. If the instructions above cant help, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details. To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

 

 

Kind Regards

[filip -dunajewski]

This reply has been marked as private.

[filip -dunajewski]

Hey, I gave up the header. Page looks better without it. Thanks 🙂

Just one question, I’d like to translate few buttons and custom texts like “Comments” to my language. Shall I just change the names in theme editor in “single.php” etc.? Is it safe as long as I only change the text to be shown?

[vako]

Hi Filip,

 

To translate theme untranslated strings, please try to use 3rd party plugin Loco Translate for it:   https://www.youtube.com/watch?v=7LtyVjw46r8

 

Kind Regards

[Author]

Posts