• This topic has 5 replies, 2 voices, and was last updated 2 years ago by vako.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #60361
    Andrea Presenti
    Participant
    Premium Member

    Hello there,

    I’m using Ash Pro and I love it, but my website is slower than a snail! It can takes up to 10 seconds to load, can you help me?

    I’ve checked the Google PageSpeed Insights but I have no Idea how to read the suggestions since I’m kinda a newbie.

    #60372
    vako
    Keymaster
    WP Royal Team

    Hi Andrea,

     

    At first, sorry for the late reply, we had holidays.

    Please share your website URL and we will check for possible solutions.

     

    Kind Regards

    #60495
    Andrea Presenti
    Participant
    Premium Member

    Hello there,

    My website is https://loscribacchino.com/

     

    #60497
    vako
    Keymaster
    WP Royal Team

    Hi Andrea,

     

    We checked your website with the google speed insights and in most case, the reason for the issue seems some other staff than then theme.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards, Vako

    #60498
    Andrea Presenti
    Participant
    Premium Member
    This reply has been marked as private.
    #60499
    vako
    Keymaster
    WP Royal Team

    Hi Andrea,

     

    We temporarily switched to WordPress default theme and checked your website again with Google speed insights, here is the link to the results:https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.loscribacchino.com%2F&tab=mobile

    Please find below the directions google responses and fix them, first is server response time:https://nimb.ws/X3upof

     

    Kind Regards

     

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