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  • #61603
    Gaillard Frantz
    Participant
    Premium Member

    Bonjour,

    Je suis actuellement entrain de construire un site internet sur WordPress, seulement quand je suis passé du thème “Ashe gratuit” à “Ashe pro” les sidebars ne voulaient plus s’afficher.

    Je pense que c’est un bug car j’ai vérifié les différents réglages.

    Comment puis-je faire pour sortir de cette impasse.

    Cordialement

    #61613
    vako
    Keymaster
    WP Royal Team

    Hi Gaillard,

     

    At first, thank you for choosing our theme and service.

    In the Ashe Pro theme sidebars can be enabled in several ways, first is to select page layout with sidebar, for this please navigate to Dashboard  > Appearance > Customize > General Layouts > Page Layouts and chose your prefered style which includes sidebars, here is the screenshot: https://nimb.ws/Pk14rf

    The pages which are not listed in this customizer section can also use sidebars via page options, please navigate to Dashboard > Pages > Edit page > Page Options > Show SIdebar

    Please make sure that widgets in the sidebar areas are added from the back end, please navigate to Dashboard > Appearance > Widgets and check sidebar areas the are filled with widgets you want to be displayed.

    If all these steps are done and sidebars still not appear on the website, let’s check the issue from your websites back end, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

     

    Kind Regards

    #61642
    Gaillard Frantz
    Participant
    Premium Member
    This reply has been marked as private.
    #61653
    vako
    Keymaster
    WP Royal Team

    Hi Gaillard,

     

    We will email you back as soon as we receive the email.

     

    Kind Regards

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