[Deanna Talerico]

Recently my homepage developed an usual large gap of blank space (almost 2 inches on the screen) – between the top slider of posts and the 3 featured links/pages just below them. I can’t add a photo here, but if you go to my site (homesteadandchill.com) you’ll see it front and center on the homepage. I should mention it’s only happening on desktop, mobile spacing is normal.

Can someone please advise on how I can change this back to how it was? It just started this week and it was never like this before. I haven’t changed any settings.

Thank you!

Deanna

[vako]

Hi Deanna,

 

The reason for the issue is your featured slider, please take a look at the screenshot: https://nimb.ws/xNQ8TF

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

 

[Deanna Talerico]

Hi Vako,

 

I sent you a private reply on this a couple days ago, but now I don’t see it here. Please advise on what email I should use for your temporary login plugin. Thank you

 

Deanna

[vako]

Hi Deanna,

 

Please contact us via this email address: info.wproyal@gmail.com it will be great if you attach screenshots of the issue and the links to the pages where the issues appear.

 

Kind Regards

[Author]

Posts