[Lawand HOUSSEIN]

Hi,

I liked the Ashe theme free, so I decided to buy the Pro version.

Unfortunatly, there is one bug in the Pro version, that I didn’t found on the free version.

I changed the header Height one time, (500px to 200px I think) and everything was ok. I decided to changed back to 500px, on the computer view, everything goes back to normal, but on smartphone and tablet view, I still have the 200px setup, even if I want to change it.

I try also to change the logo size, no problem with the computer view, but on the smartphone, it doesn’t change. (I tried on two smartphones and two Desktops).

Thanks for your support.

My website :

loeebran.fr

[vako]

Hi Lewand,

 

At first, thank you for upgrading to the pro version.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Lawand HOUSSEIN]

This reply has been marked as private.

[vako]

Hi Lewand,

 

Done, please check and let us know if you need any further help.

 

Kind Regards

[Lawand HOUSSEIN]

Hi,

You just add a CSS code to put the logo size to 100px but for me that is not ok. The problem is I cannot change automatically the header height and the logo size for all devices.

I don’t understand why it’s working perfectly on the Ashe free theme and not on the Pro version ?

As a temporary workaround, as you added the CSS code for the logo size en mobile, please give me the CSS code to modify the header height on mobile and tablets.

Thanks for your support.

Lawand.

[vako]

Hi Lawand,

 

Responsive styles have default settings and cant be changed via theme, can you please share these screenshots to make it mo clear for us and we will do our best to help you.

 

Kind Regards

[Author]

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