[Samantha N]

The photo in the header shows, but the logo in the middle is no longer visible on mobile. This started about 2 weeks ago. Nothing has been updated on the website. Within the editor, mobile view shows the logo as normal.

[vako]

Hi Samantha,

 

At first, thank you for choosing our theme and service.

Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

 

Kind Regards

[Samantha N]

This reply has been marked as private.

[vako]

Hi Samantha,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Samantha N]

This reply has been marked as private.

[vako]

Hi Samantha,

 

The mobile logo image was damaged, we replaced it with the same logo you are using on the PC screens, please check now for the issue and let us know if you need any further help.

 

Kind Regards

[Author]

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