Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • March 25, 2021 at 9:42 pm #60689
    Jack Slobodian
    Participant
    Premium Member

    Hi,

    ‘I am talking about the ‘Header Image, Slider & Video’ in customisations.’

    How come when I change the ‘Height’ size it only changes the desktop image size and not the mobile or tablet size?

    Jack

    March 26, 2021 at 10:10 am #60695
    vako
    Keymaster
    WP Royal Team

    Hi Jack,

     

    Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.

     

    Kind Regards

    March 26, 2021 at 10:22 am #60697
    Jack Slobodian
    Participant
    Premium Member

    Please add a file attachment to the support forums, so people can add screenshoots from their local desktop. I will send you the screenshoots via email.

    March 26, 2021 at 10:26 am #60698
    vako
    Keymaster
    WP Royal Team

    Hi Jack,

     

    To share screenshots, please try to use https://imgur.com/upload

     

    Kind Regards

    March 26, 2021 at 10:34 am #60700
    Jack Slobodian
    Participant
    Premium Member

    Hey vako,

    I have already sent the email, I will save that website for next time.

    Kind regards

    March 29, 2021 at 10:51 am #60723
    vako
    Keymaster
    WP Royal Team

    Hi Jack,

     

    Our support will sent you best solutions.

     

    Kind Regards

    May 5, 2021 at 6:06 pm #61288
    Lawand HOUSSEIN
    Participant
    Premium Member

    Hi,

    I have the same issue, do you have any solution ?

    Thanks.

    May 5, 2021 at 6:49 pm #61291
    vako
    Keymaster
    WP Royal Team

    Hi Lawand,

     

    We had already requested some info on the topic you started, please check and we will do our best to help you.

     

    Kind Regards

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