Viewing 8 posts - 1 through 8 (of 8 total)
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  • #61030
    Alexander T
    Participant
    Premium Member

    See screenshots at https://dl.tgt.at/ashe4.png

    When using “Fixed Navigation” and scrolling down, navigation bar sticks to the upper edge of the screen as intended. When logged in, the WordPress admin bar also sticks to the upper edge.

    But when reducing the screen width a little further, the WordPress admin bar disappears, leaving a gap above the navigation bar.

    Drop caps letters also disappear when reducing screen size, but this could be inteded behavior.

    To reproduce this effect you need to
    – be logged in
    – activate “Fixed Navigation” in “Responsive”
    – reduce screen width
    – scroll down

    Regards
    Alexander

    #61037
    vako
    Keymaster
    WP Royal Team

    Hi Alexander,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #61038
    Alexander T
    Participant
    Premium Member
    This reply has been marked as private.
    #61043
    vako
    Keymaster
    WP Royal Team

    Hi Alexander,

     

    As you mentioned this only happens for the logged in users, visitors will not see this gap between the menu you mentioned.

     

    Kind Regards

    #61047
    Alexander T
    Participant
    Premium Member

    Hi vako,

    You are absolutely right. This only happens to logged-in users, because there is no admin bar for non-logged-in users. For non-logged-in users the sticky menu bar is always displayed at the absolute top position correctly.
    But for logged-in users the sticky menu bar is displayed right below the admin bar (so it is not on the absolute top, leaving space for the admin bar above) which is also correct behavor.

    It seems to be WordPress’ standard behaviour, that the admin bar disappears, as soon as the screen gets rather narrow (like a mobile phone display). In my humble opinion it seems as the theme would not consider, that the admin bar disappears, thinking the admin bar is still there (although admin bar is there no more) and leaves a gap.

    Regards
    Alexander

    #61057
    vako
    Keymaster
    WP Royal Team

    Hi Alexander,

     

    Yes, that’s it, so you can leave it as it is.

     

    Kind Regards

    #61060
    Alexander T
    Participant
    Premium Member

    Dear vako,

    I think it is a design/theme flaw, which most probably also affects other customers and hence should be corrected.

    Have a look at https://dl.tgt.at/ashe5.png
    As you can see the page looks “broken” and fragmented.

    Regards
    Alexander

    #61079
    vako
    Keymaster
    WP Royal Team

    Hi Alexander,

     

    I will redirect this topic to the developer’s board and they will check.

     

    Kind Regards

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