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  • #63747
    Vee
    Participant
    Premium Member

    Aloha,

    I just upgraded to the pro version, and I tried all the different predefined style and none of the slider works. I checked the box to confirm it like I did on the free version, but somehow the pro version feature slider isn’t working.

    Would you please let me know if I’m doing something wrong?

    Mahalo much!

    Vee

    #63751
    vako
    Keymaster
    WP Royal Team

    Hi Vee,

     

    At first, thank you for upgrading to the pro version.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #63759
    Vee
    Participant
    Premium Member

    Mahalo much, I figured it out. It had to do with my woo commerce and I had to click on their box at the bottom of the page while editing the page.

     

    #63767
    vako
    Keymaster
    WP Royal Team

    We are glad that you were able to found out the solution by yourself.

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)
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