Viewing 8 posts - 1 through 8 (of 8 total)
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  • #63737
    Ricardo Gatica-Honorato
    Participant
    Premium Member

    Hi there! I have tried so many different configurations for the image slider and can’t seem to find the correct size of the images I should be using.

    I have tried cropping my pictures to 1140×590 and then using the same for the crop size. I was wondering what sizes should I be using as pictures and then what are the cropped dimensions to put on there. Thanks!

    #63741
    vako
    Keymaster
    WP Royal Team

    Hi Ricardo,

     

    At first, thank you for choosing our theme and service.

    Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

     

    Kind Regards

    #63803
    Ricardo Gatica-Honorato
    Participant
    Premium Member

    http://www.boitesmystere.ca

    If you look at the Slider images they are too big. I wanted to know what’s the correct height and width for theimages to fit inside the slider if the slider is set to 1140 x 590 and even if I set my images to this size they go over the edges so I can’t see the images correctly.

     

    Thank you vako!

    #63807
    vako
    Keymaster
    WP Royal Team

    Hi Ricardo,

     

    You can use rebuild plugins and rebuild your image thumbnails to your preferred size, for example try to use Ajax Thumbnail Rebuild

     

    Kind Regards

    #63813
    Ricardo Gatica-Honorato
    Participant
    Premium Member

    But if I use photoshop what is the correct height and width for the image?

    I tried using Ajax thumbnail but it does not seem to resize the images to the correct size or even at all.

    #63827
    vako
    Keymaster
    WP Royal Team

    Hi Ricardo,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #63860
    PrimalAdvantage
    Participant
    Premium Member

    I would like the answer to this question too. If we would like our featured photo to not get cropped, what dimensions do we need to make it?

    #63868
    vako
    Keymaster
    WP Royal Team

    Hi Ricardo,

     

    Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

     

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)
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