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  • #64156
    ALESSANDRA VITALE
    Participant
    Premium Member

    Hello!

    All of my images are blurry, including the header image. I designed the header following the recommended dimensions, and have used elementor to resize my images to the sizes I want. Please help! It looks terrible.

    https://www.alessandravitalebook.com

    Thank you

    #64157
    vako
    Keymaster
    WP Royal Team

    Hi Alessandra,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #64159
    ALESSANDRA VITALE
    Participant
    Premium Member
    This reply has been marked as private.
    #64172
    vako
    Keymaster
    WP Royal Team

    Hi Alessandra,

     

    We checked almost all images presented on your website but cant ge the same issue as you described. Can you please share the screenshots of the issue for more clarifications?  Seems that we are missing some parts of the issue or can not reproduces it on our end.

     

    Kind Regards

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