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  • #64084
    reese Hanifin
    Premium Member

    I am brand new to wordpress. I installed and edited Ashe pro a few months ago. I did not understand how to edit Ashe pro in WordPress – I deleted Ashe pro to install another theme (Astra) so I can follow a youtube video editing Astra to learn more about editing in WordPress. Unfortunately, ashe pro does not have a similar detailed video on youtube. Yesterday I deleted the Astra theme to reinstall Ashe pro – and try again now that I understand how to edit in WordPress a little better. I tried reinstalling it twice yesterday but the Astra lifestyle pro template is only showing up in pieces. My website is missing headers and footers and most of the blocks of text and widgets. Some of my old photos and logos are showing up from my first install that I deleted. I am re-installing with the same Astra pro license number. How do I re-install a full new template instead of the “broken” one that is installing now? I did read & follow the directions in the Ashe Pro theme. My website is you should be able to see the Astra pro incomplete temple issue.

    WP Royal Team

    Hi Reese,


    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below:

    Please make sure to mark your reply as private to hide it from the public.


    Kind Regards

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